Support

Get help with Altfy

Questions about your account, billing, connecting Altfy to your AI app, or something that is not working? Write to us by e-mail.

Support e-mail
contact@altwise.ai
Write to support

What to include

  • The e-mail address of your Altfy account.
  • What you were trying to do, and what happened instead.
  • The AI app you use with Altfy (Claude, ChatGPT, or another), if your question is about the connection.
  • The company or ticker involved, if any, and a screenshot if it helps.

Never send your password or an MCP token. We will never ask for them.

When we reply

We reply on business days.

Useful pages

Connect guide: set up Altfy in your AI appPricing: plans and limitsTerms of servicePrivacy policySecurity

Requests about your personal data (access, correction, deletion, portability) follow the Privacy policy.

Not investment advice
Altfy is a research tool. Support can help you use the product, but it does not give investment advice or recommend buying or selling any security.
Support · altfy